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Terms and conditions

Identification data

In compliance with the duty of information established in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following data is indicated: the company that owns the web domain is VINYES DE LILITH S.L., hereinafter, “The Company”, with registered office at Barri Sant Marçal 67, 08732 Castellet i la Gornal, Barcelona, ​​with CIF number B66013822.


You can contact the person responsible for the website:

VINYES DE LILITH S.L.
Barri Sant Marçal 67, 08732 Castellet i la Gornal,
Barcelona, España
info@emendis.es

Users

Access to and/or use of this portal grants you the status of User, who accepts the general terms and conditions of use in order to access all the services and information offered through the portal. These conditions are set forth below:

Terms and conditions

The website’s terms of use govern the terms of access and use of “The Company.” Simply accessing or using the portal, in whole or in part, implies full acceptance of these terms of use. The availability and use of the portal are subject to strict compliance with the terms established in these terms.

This merchant agrees not to allow any transaction that is illegal, or that is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brands’ programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited:

“Sale of alcoholic beverages to minors under 18 years of age.”

These general terms and conditions govern access to and use of the portal, including the content and services offered to users on and/or through the portal, whether by the portal, users, or third parties. However, access to and use of certain content and/or services may be subject to additional specific conditions. The company reserves the right to modify the general terms and conditions of use of the portal at any time. It is recommended that you review these terms and conditions periodically, as they may be updated.

User obligations

The user must respect the conditions established in this legal notice at all times. The user expressly states that they will use the portal responsibly and assume any consequences arising from non-compliance with these rules. In cases where data or information is requested, the user agrees not to falsify their identity by impersonating another person. The user agrees that use of the portal will be for personal and private purposes only. The user may not use the portal for illegal, immoral, or activities contrary to public order, nor for prohibited purposes or those that violate the rights of third parties. The dissemination, storage, and/or management of data or content that infringes the rights of others or any regulations related to intellectual or industrial property is also prohibited. Likewise, the user may not use the portal to transmit, store, disseminate, promote, or distribute data or content that contains viruses or any other computer code, files, or programs designed to interrupt, destroy, or impair the operation of any software or computer or telecommunications equipment. The user agrees to indemnify and hold the portal harmless from any damage, loss, penalty, fine, penalty, or compensation that the portal may face.

General shipping conditions

Shipping costs are calculated based on the weight of the order and range from €4.79 + taxes.

We have contracted several courier companies for the rapid distribution of our cavas and wines throughout the Iberian Peninsula. Orders placed before 3:00 p.m. are typically delivered within 24/48 business hours, although this timeframe depends on the availability of the courier company.

For shipments outside the Iberian Peninsula, please contact us to coordinate shipping options.

In case of absence, the courier will leave or send a notification to your phone/email with a phone number to coordinate, if possible, a second delivery attempt or to collect the package from their warehouses.

Please note that the number of delivery attempts depends on the courier company contracted for each area.

You can submit your inquiries through our contact form or send us an email to info@emendis.es

Return and Refund Policy

Returns are not accepted.

If any bottle has a problem, such as TCA (cork disease), or doesn’t meet your expectations, please contact us and we will replace it or refund the amount to the same payment method you used to place the order.

We guarantee that all our products arrive at your home in perfect condition and without breakage.

Important: Do not accept the package if you notice any abnormality in the box and return it immediately to the carrier, noting the incident on the delivery note.

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